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Latest News from CHCN
Today, we’re happy to announce a completely new look & feel to the Community Health Center Network (CHCN) website and the launch of our new eNewsletter. Both electronic tools have been developed to provide readers with current, relevant topics and information.
Our website (www.chcnetwork.org) has a completely fresh look, with optimized navigation and an easier way to find and read the information you’re looking for. This relaunch has been the result of discussions, research, design, testing, re-building and moving through every detail of the site. Visitors to our website will find information about CHCN and our staff, links to our member health centers, specific information for providers, a calendar of upcoming trainings and events, our current open positions, and much, much more.
The electronic newsletter will be published every other month and carry news and information on activities within CHCN, features on our member health centers, and community interest articles, as well as quality improvement reports, the latest on health information technology and CHCN hosted trainings.
We are eager to hear from you about these changes. Please contact Kara Crochett, Director Human Resources and Administrative Services at kcrochett@chcnetwork.org or Rhonda Aubrey, COO at raubrey@chcnetwork.org to share your thoughts. Thanks to everybody who made this project become reality!
 La Clínica Oakley La Clínica Oakley
In November 2011, La Clínica celebrated the grand opening of its new site in Oakley! The 20 hour per week satellite clinic offers primary care services and health education. In the first year, the clinic is projected to serve approximately 1,000 patients. more »
 Hunter Gatewood, LSW, LCSW  Amanda Heidemann, MD CHCN was proud to host a workshop on managing change in the healthcare setting, with an emphasis on transitioning to electronic health records (EHR). The first speaker of the day was Hunter Gatewood, LSW, LCSW; Director of Health Improvement at San Francisco Health Plan (SFHP). Hunter discussed his Four Big Ideas to help leaders understand and manage big changes. He provided effective tools and strategies for leaders to work with their staff to plan and test new processes. The second speaker, Amanda Heidemann, MD, is a Physician Consultant for NextGen Healthcare Information Systems. Dr. Heidemann taught group facilitation skills, consensus building strategies, and communication techniques for successful leadership. She provided a communication plan to aid the process and help develop an elevator speech. The training took place at the California Endowment in downtown Oakland, and was attended by clinicians and administrative staff from CHCN and SFHP. more »
CHCN has a convenient and secure online authorization tool which enables providers to submit efficient and timely requests, allowing them to concentrate on patient care. The tool provides faster response time; in most cases, urgent requests will be processed immediately and you can do real time status checks of authorization requests.
Online Authorization Submission allows the provider to enter an outpatient authorization request directly onto our HIPAA compliant website without using any special software. The request is loaded directly into our system and held for pending clinical review. Using Authorization Submission expedites both the processing of the authorization request and approving the service requested. more »
In order to support the health centers’ work on the new CHCN risk measurements, we are able to produce three reports: Members with no PCP visit, ER frequent flyers, and Members with IP admissions. more »
by Joi Wilson
 The Alameda Health Consortium and the Community Health Center Network take pride in the fact that they promote health and wellness among its staff. Our most recent healthy activity was starting a voluntary Biggest Loser© style weight-loss competition among staff.
Twenty-one brave souls weighed-in on February 29th and are competing to have the largest percentage of weight loss by May 31st. While the Biggest Loser television show has more of a severe, win at all costs vibe; our employees support each other by promoting break-time walks around the block or up and down the stairwells, and discouraging unhealthy afternoon snacks. While there can only be one winner of the competition everyone is a winner if they lose some weight.
If you’re interested in starting a weight-loss competition similar to this one at your company, please email me at jwilson@chcnetwork.org for more details.
 All CHCN member clinics are in the middle of their implementation of their new health information computer systems, the NextGen Electronic Practice Management (ePM) and Electronic Health Records (EHR) systems.
As of early April, seven of our eight health centers have installed and are using NextGen’s electronic Practice Management (ePM) which is the patient registration, appointment, and billing components of the system. In May, our largest health center, La Clinica de La Raza will be moving onto ePM. In parallel with the final stages of ePM implementation, EHR planning and training efforts have begun and the first pilot rollout of EHR is scheduled for late April. more »
Pulmonary Care: Obstructive Sleep Apnea
Presenter: Herb Schub, MD, Chief of Pulmonary Care
Alameda County Medical Center
Date: May 10, 2012
Register: Go to the CHCN Portal
The implementation deadline of HIPAA transaction standard version 5010 is on January 1, 2012. All HIPAA covered entities are required to comply with this implementation. Before January 1st, CHCN providers and clinics must have successfully tested with Medicare, Medi-Cal, and other payers including CHCN. Successful testing means the provider and/or clinic is able to generate 5010-compliant transactions, including claim submissions, and to send these electronic transactions to the different payers.
What if the provider/clinic is not ready to send electronic transactions in the 5010 version on January 1, 2012? Your non-5010 claims will be rejected. Therefore, your claims will not be paid. Your only alternative is to contract with a third-party clearinghouse to have your non-compliant claims converted to 5010 for acceptable submission.
If you have not yet tested with CHCN claims processing, please contact Mark Delgado, EDI Specialist at mdelgado@chcnetwork.org or 510-297-0298.
Axis Community Health celebrated the opening of its renovated and expanded pediatric suite in Pleasanton. Axis held the ribbon cutting on July 28, which was attended by city and federal officials, as well as local business leaders.
The new space is a delight for children. An electric train, donated by the project’s architect, traverses a jungle-themed mural. “This beautiful new space for our youngest patients is thrilling,” says Axis CEO Sue Compton. The project features new examination rooms, a waiting room and an immunization clinic.
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