Contact Us

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Asset 2

Community Health Center Network
101 Callan Avenue, Suite 300
San Leandro, CA 94577

The Alameda Health Consortium and the Community Health Center Network (CHCN) are located in the same offices:

Email: CHCNcustomercare@chcnetwork.org

Main Phone: 510-297-0200
Main Fax: 510-297-0209

For members, please contact CHCN Customer Care at (510) 297-0242 and please use the following extensions for other departments:

  • UM Authorization Requests –  Ext. 0220
  • Claims – Ext. 0210
  • Provider Information – Ext. 0299
  • Portal Support – Ext. 0480
  • Eligibility – Ext. 0475

CRS/TTY: call 7-1-1 or toll free 1-800-735-2929
Claims: 510-297-0210
UM Phone: 510-297-0220
UM Fax: 510-297-0222
Customer Care Fax: 510-297-0490

Click for Full Directions

880 Southbound

  • Take the Davis Street exit.
  • Turn left onto Davis Street.
  • After crossing East 14th Boulevard, Davis Street will turn into Callan Avenue.
  • 101 Callan Ave is the first building on the right just past the floral shop.

880 Northbound

  • Take the Davis Street exit.
  • Turn right onto Davis Street.
  • After crossing East 14th Boulevard, Davis Street will turn into Callan Avenue.
  • 101 Callan Ave is the first building on the right just past the floral shop.

580 Westbound

  • Take the Downtown/Estudillo Ave exit.
  • Turn right onto MacArthur Boulevard.
  • Turn left on Estudillo Avenue (at stoplight).
  • Turn right on East 14th Street.
  • Turn right on Callan Avenue.
  • 101 Callan Ave is on the right (across the street from CVS)

580 Eastbound

  • Take the Estudillo Ave/Dutton Ave exit
  • Keep straight onto MacArthur Blvd
  • Turn right onto Estudillo Ave
  • Turn right on E. 14th St.
  • Turn right onto Callan Ave
  • 101 Callan Ave is on the right (across the street from CVS).

Parking
There is a parking garage adjacent to 101 Callan Avenue that offers hourly parking on the first level and the ramp leading up to the 2nd level for $0.75 an hour. Full day parking is available on the 4th level for $2.50 a day. Use the parking Pay Station on the 4th level adjacent to the elevators to pay with either coins or debit card. You will need to enter your license plate number in order to pay for your parking.

BART

  • We are located within walking distance of the San Leandro BART Station.
  • Go to the north end of the BART parking lot to San Leandro Boulevard/Davis Street.
  • Turn right on Davis Street and go across East 14th Street straight to 101 Callan (Davis Street turns into Callan Avenue at East 14th Street).

Our office is on the third floor. Take the elevator in the lobby; it will let you out into our suite.