Providers, please contact the Provider Relations department if you have any questions or concerns regarding:
Contracting:
- Specific contract questions
- Contracted rates
- Contracting interest
- Provider contract status
- Contracted provider rosters
- Change of address
Access Issues:
Please notify us if one of our members is experiencing access issues to one of our contracted providers. When doing so, please provide access denial reason and provider/group denying access. Please use the email below:
Email: providerrelations@chcnetwork.org
Credentialing:
If you have any questions regarding initial or re-credentialing for our clinic providers with our Health Plan through Alameda Alliance for Health, please contact:
Email: credentialing@chcnetwork.org or
Call: 510-297-0271
We look forward to assisting you!