Provider Relations

Asset 2

Providers, please contact the Provider Relations department if you have any questions or concerns regarding:


  • Specific contract questions
  • Contracted rates
  • Contracting interest
  • Provider contract status
  • Contracted provider rosters
  • Change of address

Access Issues:

Please notify us if one of our members is experiencing access issues to one of our contracted providers. When doing so, please provide access denial reason and provider/group denying access. Please use the email below:



If you have any questions regarding initial or re-credentialing for our clinic providers with our Health Plan through Alameda Alliance for Health, please contact:

Email: or
Call:  510-297-0271

We look forward to assisting you!