NEW – CHCNConnect Provider Portal

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The all new CHCN Connect is coming this Spring. Get Connected!

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CHCN Connect is the newly revamped CHCN provider web portal! It has been completely redesigned with our users in mind. The site still offers all of the great features you’ve come to know (specialty provider look up, member eligibility search, and more) but there are now new and improved online services as well!

We’ve completely revamped our prior-authorization app! There are many new features to save time for office staff, including:

  • Submit, search, and request modification to an authorization from a single dashboard
  • Download approval and denial letters – no need to call the CHCN office
  • Near real-time visibility of the status of your auth requests
  • All authorizations submitted by your office are visible in one dashboard
  • Sort authorization records by various fields or filter data in many ways

We’ve also improved our account registration process. You’ll be able to register your account in minutes – no more faxing information, no more waiting for days for approval. You’ll be able to create and manage accounts for your staff with just a few clicks.

  • Forgot your username? Retrieve it easily by answering a few questions!
  • Forgot your password? Reset your password online in mere minutes!
  • Staff departure? Deactivate access to your data immediately!